1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, keep you signed in, and collect analytics data that helps us improve the Platform.
We also use similar technologies such as local storage (for storing your cookie consent preference) and pixel tags. This policy covers all such technologies collectively.
Under EU law (the ePrivacy Directive, implemented in Ireland via the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011), we must obtain your consent before placing non-essential cookies on your device.
2. Cookies We Use
Essential cookies
These cookies are strictly necessary for the Platform to function. They cannot be disabled.
| Cookie name | Provider | Purpose | Duration |
|---|
sb-access-token | Supabase | Keeps you signed in to your account | Session |
sb-refresh-token | Supabase | Refreshes your session automatically | 7 days |
bo_cookie_consent | Boxed Off | Stores your cookie consent preference | 1 year (localStorage) |
Analytics cookies
These cookies help us understand how visitors use the Platform. They are only set if you accept cookies.
| Cookie name | Provider | Purpose | Duration |
|---|
_ga | Google Analytics 4 | Distinguishes unique users; anonymised IP | 2 years |
_ga_* | Google Analytics 4 | Session state for GA4 | 2 years |
ph_* | PostHog | Product analytics — feature usage, session recording | 1 year |
Support cookies
These cookies are set by our customer support widget if you interact with it. They are only set if you accept cookies.
| Cookie name | Provider | Purpose | Duration |
|---|
crisp-client/session/* | Crisp | Maintains your chat session with our support team | 6 months |
3. How to Control Cookies
Our cookie banner
When you first visit Boxed Off, you are presented with a cookie banner. You can accept all non-essential cookies or decline them. If you decline, only essential cookies are set.
You can change your preference at any time by clearing your browser's local storage for boxedoff.ie, which will show the consent banner again on your next visit.
Browser settings
You can control cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block third-party cookies
- Block all cookies from specific sites
Note that blocking essential cookies will prevent the Platform from functioning correctly. Links to cookie settings for common browsers:
Opt-out tools
You can opt out of Google Analytics tracking across all websites using the Google Analytics Opt-out Browser Add-on.